Panhandle Exotics, your exotic pet store!

Pet store Admission

Why is there an admission fee to a store?

If you have ever visited our store, you have seen we are an extremely high-traffic facility. Over the years we have continuously grown and so has our customer base. We are extremely grateful to each person that comes through our doors,

however, on the weekends, (year-round) and every day during summer break we have hundreds of people come through daily and the congestion it causes inside is prohibitive for allowing people to look around. It also overwhelms our staff

and prevents us from being able to answer questions and assist customers that may need assistance regarding a new pet or supplies to care for the one they already have. We have also had a huge increase in theft, failure to follow simple rules

put in place for the safety of the animals as well as yours, parents / grandparents /baby sitters / etc., dropping the kids off to kill time while they go elsewhere or wait in the car. To help curb these issues and be able to offer you the attention and

time you deserve, we have implemented an admission policy.

Outside of summer break:

Tues – Fridays,

There is no admission charge for the store side!

Saturdays & Sundays,

Just $5.00 / person to enter the store side. This is a credit. Meaning if you purchase anything, you will receive the store admission back as credit towards your purchase, so you are out zero!

During summer break:

Tuesdays - Sundays,

Store admission is charged daily, $5.00 /person.

• Please note, the store admission credit can be applied to any purchase. Whether a new pet, supplies for the pet you already have, rocks/minerals/crystals, zoo admission, hands-on encounter, literally anything. However, it will not be given back as

a refund or store credit for future use. It must be used during that visit.

• Regular customers are excluded from paying store admission, any time of the year! If you come in regularly enough to purchase feeders or anything for us to recognize you as a regular, you will not be expected to pay the store admission fee, ever!

• Store admission and zoo admission are NOT the same thing! If you purchase zoo admission it covers you for both the store side and the zoo side! However, you will not receive it back as a credit.

Store admission