Frequently Asked Questions

Do I need a permit?

That will vary depending on the animal and the state you live in. If a pet requires a permit for Florida residents, it will state it on that animals page. If you live outside of Florida, give us a call at (850) 542-4410 and we will do our best to help you. Remember, it is your responsibility to check your local laws if you live in another state. Always know your laws before checking out!
Can I finance my pet or supplies?

Absolutely! We work with a 3rd party company (Credova.com) that offers financing for pets and pet supplies! In most cases, they also offer 90 days same as cash! For instant approval, apply online now! It takes about 60 seconds to apply. Simply click the "Pet Financing" link at the top of the page.
Are we a licensed facility?

To simply say we are licensed would be an understatement! We hold several licenses and permits, but most importantly, we are state licensed and inspected with the Florida Fish & Wildlife, as well as federally licensed and inspected with the USDA.
Do we keep monkeys in the store?

Absolutely not! This is for multiple reasons. Reason #1, most can get sick easily. A common cold, bacterial hepatitis, or even covid can easily be a death sentence to most primates. We're a high traffic store, and I'll never knowingly put them into an unnecessary situation risking their life. Reason #2, we do sell primates, typically Marmosets, Lemurs and Capuchins, however, it is strictly by special order to approved, and child-free homes. If you are interested in adding a primate to your family, watch the vid at www.PanhandleExotics.com/monkeys.htm for information on the process. Step one, research! Primates can make an unbelievably great pet, but are not a good fit for everyone. You must convince us you have taken the time to do basic research on them and can provide for their basic needs, while providing a safe, nurturing home, for the entirety of their life. We are more than happy to help with husbandry and general care to approved adopters, but we will never sell a primate to someone that has not taken the time to research them first.
What exotic vet do we recommend?

Just because a vet will take your money to see an animal, does not mean they are qualified! If you live outside of the Pensacola area, take the time to call around and speak to multiple vets before purchasing your pet. Never ask "Will you see" instead, ask "do you have experience with." Those are not the same question. Sould your pet get sick and need a doctor's help, you don't want them to merely be a "guinea pig." (No offense to Guinea Pigs lol) If you are local to the area, for most non-emergent or specialty cases, we recommend Animal Hospital of Pensacola and Safe Harbor. For emergent, specialty cases, or primates, we use and highly recommend Dr James Askew who specializes in exotics. He is worth the short drive to Animal Care Hosptial in MS, and can be reached at (228) 918-0402.

What if I can't pickup?

If you are unable to pickup your pet, ground transportation is available to most legal US states, excluding California, Alaska and Hawaii.

Step #1, After making sure the animal is legal in your state, add your pet to cart!

Step #2, Choose the appropriate shipping method. The easiest way is visit www.PanhandleExoticsTransport.com . Simply select the appropriate size needed to ship your pet and select the distance it's being transported from our store in Pensacola to you. Then add to cart!

Step 3, Check out!

Congratulations, your booking is set! We will contact you to confirm your purchase, and get you added to the next available route headed to your area! If you have any questions at all, don't hesitate to call the store at (850) 542-4410.
Do exotics make good pets?

This question is very subjective. Some people hate cats and love dogs. Other people hate dogs and love cats. Us personally, we love all of Gods creatures! What we are trying to say is yes, every animal we work with can be an amazing pet, in the right home. This means do your research before purchasing and make sure the pet will be a good fit for you and your family. You may find that the animal you first wanted won't be a great fit for whatever reason, but another might be even better! We are always happy to answer any questions!

If you are unsure if a specific type of animal will be a good fit for your home, come by and talk to us!
Does it cost to enter the store?

Definitely not! Although we have one location, there are two separate businesses. We welcome all pet lovers to come check out our pet store, take your time, look around and shop! There is never an admission fee to enter the store, and many of the animals in the pet store (depending on the species) can be held!

We also have our mini-indoor zoo, The Wild Side! It is not mandatory you visit the zoo, but if you don't you'll wish you had! General admission to the zoo is just $7.99 and offers you an up-close view of several amazing animals from around the world, such as Ringtail Lemurs, Egyptian Fruit Bats, Spotted Skunks, Sloth, and many more! We also have hands-on encounters with several species in the zoo for an additional fee! For information on our zoo, visit www.PensacolaZoo.com
Do we buy animals?

If you are a licensed breeder, come by or give us a call! Also, be sure to check out our free pet classifieds website, www.ListYourPet.com You can browse listings, and post animals for sale completely free, no credit card needed!
Location & Hours

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Frequently Asked Questions